Axis Bank customer care number: All you need to know
Reviewed by: Fibe Research Team
- Updated on: 20 Oct 2023
- Published on: 31 Jul 2023
Reviewed by: Fibe Research Team
Axis Bank is a leading private bank renowned for its extensive range of financial products and services to suit diverse requirements. The customer care number for Axis Bank can help you get answers to a variety of queries.
If you are looking for the Axis bank customer care information, you have come to the right place. Along with a toll-free number, Axis Bank also provides alternative ways of getting answers to your queries.
To learn more about it, read on.
To get solutions for your queries related to retail banking, make use of the following numbers 1-860-419-5555 or 1-860-500-5555.
Axis Bank also provides financial assistance in the agricultural and rural sectors. In case you need any information regarding the agricultural and rural services provided by Axis Bank, you can call on 1-800-419-5577.
The customer care number for Axis Bank corporate phone banking and CMS product-related information is 1-860-500-4971.
| Communication mode | Axis customer care number |
|---|---|
| Retail Banking | 1-860-419-5555 or 1-860-500-5555 |
| Agriculture and Rural | 1-800-419-5577 |
| Corporate Phone Banking and CMS Product number | 1-860-500-4971 |
Apart from calling the customer care number for Axis Bank, you can utilise these alternative methods of reaching the Axis Bank team as well.
You can make use of the SMS banking facility of Axis Bank. Simply add the keyword relevant to your query and send it to 56161600 or +919951860002. Make sure you are using your number registered with the bank for this service.
| Keyword | Information |
|---|---|
| BAL | Account Balance |
| CCP | Credit Card payment |
| ACA | Credit Card activation |
| AVAILBAL | Credit card available balance limit |
| CARDBAL | Credit Card balance |
| ESTMT | E-statement on registered email ID |
| UPDATEM | Update mobile number |
| BLOCKCARD | Blocking debit card |
Using the bank’s ATM can help you register for SMS banking, request a cheque, and more. Find the Axis Bank ATM near you by visiting the ‘Find Your Nearest Branch’ page and check off the ATM tab. Fill in the information regarding your location and get the results in seconds!
You can also utilise the chat option on the Axis Bank webpage or use the voice option
called ‘Axis Bank Support Dilse Open’. You will receive answers based on your queries.
Another option to connect with the customer care team of Axis Bank is by sending an email to helpdesk@axisdirect.in.
You can send your queries or grievances by sending a regular post to the following address.
Axis Bank Limited, ‘Axis House’,
C-2, Wadia International Centre,
Pandurang Budhkar Marg, Worli,
Mumbai – 400 025
Another way of communicating your grievances or asking for assistance is by sending a fax on +91-22-24251800.
Lastly, you can also avail of the missed call services for various queries.
| Service | Axis customer care number |
|---|---|
| Mobile recharge | 08049336262 |
| Account balance | 1800 419 5959 |
| Mini statement | 1800 419 6969 |
| De-register from Axis Bank’s Internal DNC (Do Not Call) | 9073919191 |
As you can see, Axis Bank offers various ways using which you can get solutions to your banking queries. Knowing your account balance helps you keep track of your finances and know when you need a loan to cover your expenses. In this case, Fibe’s Instant Personal Loan can help.
You can get loans from ₹5,000 to ₹5 lacs easily. Thanks to our alternative credit scoring mechanism, you can get a loan even with a low or no credit score. To get instant access to funds, install our Instant Loan App today.
The customer care number for retail banking are 1 – 860 – 419 – 5555 or 1 – 860 – 500- 5555. For agriculture and rural queries, you can call on 1 – 800 – 419 – 5577. You can also call 1 – 860 – 500 – 4971 for corporate phone banking and CMS products.
The toll-free customer care numbers for retail banking are 1 – 860 – 419 – 5555 or 1 – 860 – 500 – 5555.
You can send an SMS on 56161600 or +919951860002 using the following keywords: ACA for credit card activation, CCP for credit card payment, CARDBAL for credit card balance and AVAILBAL for credit card available balance limit.
The Axis Direct customer care numbers for any queries or grievances are 022-40508080 or 022-61480808.
You can call and speak to an Axis Bank executive regarding your retail banking queries at 1 – 860 – 419 – 5555 or 1 – 860 – 500 – 5555.
The missed call number for mobile recharge is 08049336262. For checking your account balance and get a mini statement, give missed calls on 1800 419 5959 or 1800 419 6969.
