FASTag is a prepaid tag that makes toll payments quick and hassle-free. It’s linked to your car, so you don’t need cash at toll plazas, helping you travel faster. But to keep things smooth, make sure to check and maintain your FASTag balance regularly.
Read on to know the steps for a FASTag balance check online, learn about the usage of a mobile app and more.
Wondering how to check my FASTag balance and status? Listed below are a few ways:
You can easily check your FASTag balance online. Here’s how:
Managing your FASTag is super easy with apps from banks like HDFC, ICICI, and Paytm. Just follow these steps:
You can also see your FASTag status and recent toll deductions right in the app.
You can check your FASTag balance through SMS if your FASTag is linked to a bank that provides SMS alerts. Whenever you pass a toll plaza, you’ll get an SMS with details like the toll amount deducted and your remaining balance.
Most banks send automated SMS alerts, so you don’t need to send a request. However, if you want to check manually, some banks allow SMS-based inquiries.
Here are a few examples:
Since formats may vary by provider, it’s best to check your FASTag issuer’s website or customer support for exact details.
You can check your FASTag balance by calling your issuer’s customer care number from your registered mobile number. Here’s a quick list:
| Issuing Bank | Customer Care Number |
|---|---|
| HDFC Bank | 1800-120-1243 |
| ICICI Bank | 1800-210-0104 |
| Axis Bank | 1800-419-8585 |
| SBI | 1800-11-0018 |
| Paytm Payments Bank | 1800-102-6480 |
| Kotak Mahindra Bank | 1800-419-6606 |
Alternatively, give a missed call to +91-8884333331 (NHAI FASTag) to get your balance via SMS.
Check FASTag status: To ensure your FASTag is active, check its status on your provider’s portal or app.
Also Read: How to Close Your FASTag Account
Recharging your FASTag is crucial to avoid blacklisting. Ensure your account always has sufficient funds to prevent delays at toll plazas.
Here’s how you can do it:
If your FASTag is blacklisted for low balance or other reasons, recharge your wallet ASAP. For bank-issued FASTags, you may need to contact customer care for assistance.
If you see incorrect toll deductions, report them to your FASTag provider. Include the transaction ID and the toll plaza location.
Recharges take time to reflect in your account. Check your payment method. If the delay continues, contact customer care.
Check your FASTag balance often to ensure smooth travel and avoid issues at toll plazas. Use online portals, mobile apps, or SMS alerts to stay updated on your balance and account status. Recharging your FASTag is easy with UPI and mobile apps.
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No, FASTag is automobile-precise and cannot be transferred to another vehicle. If you change your car, you must use a brand new FASTag for the new one. The existing FASTag may be closed or deactivated by contacting your FASTag service provider.
Not always. The FASTag account holder may be different from the vehicle owner. The car’s registration details should match the records from the FASTag process. This will avoid discrepancies.
FASTag tolls often have discounts or lower fees than cash. Also, FASTag payments save time by eliminating the need to stop and pay at toll plazas.
You can buy FASTag from banks, Amazon, Paytm, or toll plazas. You can apply for FASTag on the websites or at the branches of major banks, including HDFC, ICICI, and SBI.
