How to Change Mobile Number in Bank Account Online?

Reviewed by: Fibe Research Team

  • Published on: 9 Jan 2025
How to Change Mobile Number in Bank Account Online?

Your cell phone number acts as the ID for your bank account. Banks use it to send one-time passwords and notify you about transactions. But what should you do when you need to switch numbers? Don’t stress—it’s easy to make this change from home. You may have gotten a new phone number or want to fix some info on your phone and connect it to your bank account. In that case, you’ll need to know how to update the phone number linked to your bank details. Let’s look at changing your phone number online and getting essential money updates without hassle.

Steps to Change Mobile Number in Bank Account Online

Follow these steps to update your mobile number in your bank account through internet banking:

1. Log in to Your Internet Banking Portal

The first step is to go to the login section of your bank’s internet banking website. To sign in, you must use the username and password you filled out when registering. If you haven’t already registered for internet banking, most banks offer an option to do so online.

2. Navigate to Profile or Settings Section

Once logged in, look for the ‘Profile’, ‘Settings’, or ‘Personal Details’ section. This is usually where you can update your account-related details, including your mobile number.

3. Select the Option to Update Mobile Number

In the profile section, you will typically find an option to change the mobile number in the bank account. Click on this option to proceed with the update.

4. Verify Your Identity

You may be asked to verify your identity to ensure the request is legitimate. Some banks may require you to enter a password or answer security questions. Others might send an OTP to your existing registered number to authenticate the process.

5. Enter Your New Mobile Number

Once your identity is verified, enter your new mobile number. Double-check that the number is correct before submitting the update.

6. Confirm and Submit the Request

After entering your new number, submit the request. Depending on the bank, you may receive a confirmation message on your old or new number to confirm the update. Once the change is processed, you’ll receive banking alerts on your new number.

Can You Change Mobile Number in Bank Account Through a Mobile Banking App?

Almost all banks now provide a mobile banking app that lets you change the mobile number in your bank account online, too. This process is the same as net banking but provides better convenience. Sign in to the mobile app, go to your profile or settings, and change your mobile number. You might be required to authenticate as you would with your internet banking to keep the change secure.

Alternative Methods to Change Your Mobile Number in Bank Account

If you don’t wish to update the mobile number online, then you can opt for other ways too:

  • Visit the Bank Branch: You can go to the bank branch and fill out a form to update your mobile number. You will need to submit proof of identity to verify your identity. Although this option involves visiting the branch in person, it is still a good option when online methods are unavailable.
  • Call Customer Support: Some banks allow us to update the mobile number through customer support by calling them. However, you must verify your identity before the change is made. This method is helpful if you cannot currently access online banking services.

Conclusion

The phone number associated with your bank account should be updated to maintain security continuity and essential notifications. It is up to you to update it online using the Internet banking system or the mobile banking application; both methods are almost the same and easy. Following the abovementioned procedures, you can always maintain an active, secure, and updated account status. This way, you can continue receiving essential notifications without interruption.

FAQs On Change Mobile Number in Bank Account Online

1. When the mobile number modification is finished, will I get a confirmation?

Yes, most banks will inform you via text message to the new mobile number you provided once the change is made. You may also get an email notification about the update.

2. Do I have to update my new phone number in person at a bank branch?

No, most banks allow you to update your mobile number in your bank account online through internet banking or the banking application.

3. Is there a fee to change the mobile number on my bank account?

Typically, no fees are charged when changing your mobile on your account. This is usually a free service provided by banks to their customers.

 Share

Our top picks

Can Millennial Stress be Resolved by Financial Wellness?
Finance | 3 mins read
How Organisations Can Measure the Impact of Financial Wellness Programs
Finance | 3 mins read
How Can HR help Overcome Staffing Challenges in the Digital Age?
Corporate | 3 mins read
5 Signs of A Good HR Function
Corporate | 3 mins read