PNB Customer Care Toll-Free Number | 24/7 Help and Support

Reviewed by: Fibe Research Team

  • Updated on: 14 Apr 2025
  • Published on: 16 Jan 2025
PNB Customer Care Toll-Free Number | 24/7 Help and Support

Punjab National Bank (PNB) is one of India’s leading banks, committed to providing top-notch financial services. To make banking hassle-free, PNB offers 24/7 customer care support through toll-free numbers. Whether it’s checking your account balance, reporting a lost card or getting other account-related help, you can contact on PNB bank toll-free number in no time.

Read on to learn about PNB customer care numbers and how to use them efficiently.

PNB Customer Care Toll-Free Number

PNB’s general customer care number is available 24/7 for all banking-related queries. You can use it for balance checks, general enquiries or any other banking assistance.

  • Toll-Free Number: 1800 1800
  • Availability: 24/7
  • Services: Balance inquiries, general banking support, etc.

PNB Toll-Free Number for Credit Card Services

If you need any help with your PNB credit card, then you can contact the bank at their dedicated number for credit card support. Whether it is for blocking a lost card, reporting fraud or getting details on transactions, you can get any assistance 24 hours easily.

Credit Card Toll-Free Number: 1800 180 2345
Services:

  • Hotlisting (blocking) lost/stolen cards
  • Reporting unauthorised transactions
  • Credit card-related queries

PNB Customer Care for International Customers

There’s a special helpline for international customers. Instead of dialling international numbers, use this local support number to resolve your banking issues.

International Helpline: 0120-2490000
Services: Balance checks, account inquiries and general banking support

PNB Customer Care Helpline Number for Personalised Assistance

For more complex banking issues that need personal assistance, PNB provides a dedicated helpline. If your query isn’t resolved through the toll-free numbers, you can call this number for a detailed discussion.

Customer Care Helpline: 0120-4616200
Services: Personalised assistance, issue resolution and account-related support

Reasons to Use PNB Toll-Free Numbers

  • No Call Charges – The numbers are toll-free, so you will not be charged for calls from landlines or mobiles.
  • 24/7 Support – You can get help anytime, even after regular banking hours.
  • Convenience – Get resolutions to banking issues from home without visiting a branch.

Tips to Get the Best Support from PNB Customer Care

  • Keep Your Account Information Handy – Have your account number, customer ID or other relevant details ready
  • Be Clear and Concise – Explain your issue briefly to get quick assistance
  • Follow Up if Needed – Call again or visit the bank, If your issue is not resolved

PNB toll-free numbers make banking simple and hassle-free. Whether you need to check your balance, block a lost card or get account assistance, the support is just a call away.

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FAQs on PNB Customer Care Toll-free Number

1. Where can I find my PNB Customer ID?

Your PNB Customer ID can be found on the first page of your passbook, account statement or in the welcome kit provided when your account was opened.

2. How can I contact PNB customer care for credit card issues?

For any credit card-related queries, you can call PNB customer care at:

  • Toll-Free Number: 1800 180 2345
  • Alternate Helpline: 0120-4616200

3. What services can I access through the PNB toll-free number?

By calling PNB toll-free number – 1800 1800, you can access services like:

  • Balance inquiries
  • Reporting lost or damaged cards
  • General banking support and customer services

4. Can I use the PNB toll-free number when I am abroad?

No, the general PNB customer care helpline number does not work internationally. However, if you are outside India, you can contact PNB customer care at 0120-2490000 for assistance.

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